At [Desireplayground], we are committed to ensuring that your order is delivered safely and on time. Below are the details of our delivery process:

1. Order Processing

Orders are typically processed within [3-15] business days after payment confirmation.
You will receive a confirmation email with your order details once processing begins.

2. Shipping & Delivery Time

Estimated delivery times vary depending on the destination and shipping method selected at checkout.
Standard and express shipping options are available.
Unexpected delays due to customs, weather, or courier issues may occur, and we appreciate your patience.

3. Shipment Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your package through our website or the courier’s official tracking system.
If you do not receive tracking details, please contact our support team.

4. Discreet Packaging

All orders are shipped in plain, unmarked packaging to ensure privacy and discretion.

5. Delivery Issues

If your package is lost or delayed beyond the estimated delivery time, please contact us for assistance.
If an incorrect shipping address is provided, we are not responsible for failed deliveries. Please double-check your address before completing your purchase.

6. Customs and Duties

International orders may be subject to customs duties and import taxes. These charges are the responsibility of the customer.
We are not responsible for any customs-related delays.

7. Contact Us
For any delivery-related inquiries, please reach out to us at:

By placing an order with [Desireplayground], you acknowledge and agree to this Delivery Policy.