Refund Policy

Effective Date: [2025.3.13]

At [Your Store Name], we take product quality and customer satisfaction seriously. Due to the intimate nature of our products, we have specific policies regarding returns and refunds.

1. No Unreasonable Returns
For hygiene and safety reasons, we do not accept returns or refunds if the customer simply changes their mind or orders the wrong item.

2. Unboxing Video Requirement
To process any refund or replacement request, you must provide a clear, unedited unboxing video showing the package being opened for the first time. This helps us verify product issues and ensure transparency.

3. No Returns for Opened or Used Products

  • We do not accept returns of any opened, used, or tested products due to hygiene concerns.
  • Once the product packaging has been broken or tampered with, it is no longer eligible for return.

4. Returns for Quality Issues
If you receive a defective or damaged product, we will gladly offer a refund or replacement under the following conditions:

  • The product must have a clear manufacturing defect.
  • You must report the issue within [Number] days of receiving the item.
  • Provide necessary proof (unboxing video, clear photos of the defect).
  • The item must be returned in its original packaging.

5. Refund and Replacement Process

  • Once your request is approved, we will provide return instructions.
  • Upon receiving and inspecting the returned product, we will process the refund or send a replacement.
  • Refunds will be issued to the original payment method within [3] days after approval.

6. Shipping Costs

  • If the return is due to a quality issue or an error on our part, we will cover return shipping costs.
  • If the customer wishes to return an item for any reason not related to quality, the return shipping costs are the customer’s responsibility.

7. Contact Us
If you have any questions regarding our Refund Policy or need assistance with a return, please contact us at:

  • Email: [kyxingxing9898@gmail.com]

By purchasing from [Your Store Name], you acknowledge and agree to this Refund Policy.

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